Essential Factors to Consider when Choosing a Supplier for Your Double-Glazed Windows


Amongst the many window and door improvements available nowadays, double glazing is perhaps the most effective – and one of the most important. But if you are thinking of replacing your existing windows with double glazed ones, you should remember that there are a good number of double glazing suppliers and installers today, so it does pay to be extra careful.

The good news is that in the UK, there are certain laws which can protect you when choosing a double glazing service. Following are a few key points to consider when selecting the right double glazing for your needs:

Double-Glazed Windows

Made-to-measure windows versus standard size windows

The whole process begins when you decide what type of double glazed windows you need. For this, you have two main options: windows which are custom-made for your existing measurements, or windows that are of a standard or regular size. The choice is entirely up to you in the end, but it is also good to know that the GGF, or Glass and Glazing Federation, notes that about 99 percent of replacement windows are made-to-measure. However, if you opt for made-to-measure windows, you may have difficulty canceling your order once you have already signed a contract with the supplier.

You should know, however, that any supplier who is a member of the Glass and Glazing Federation is obligated to follow the GGF codes, particularly when it comes to good practice. If the supplier you choose is a member of this federation, then you do have a right to cancel your order within 7 days from the time you have signed the contract.

For a window of a standard size, you have the right to cancel the order within fourteen days from the time the agreement was made.

What to expect from the supplier before signing a contract or making an agreement

Before you sign an agreement with your chosen supplier, they are obliged to provide you with the contract or agreement terms and state whether or not you have the right or ability to cancel the order. They must then provide you with a form for cancellation as well.

In addition to this, the supplier you choose should also provide you with a copy of the contract which you have signed, either before or during the time your replacement windows are to be brought or delivered to your property.

One important aspect to keep in mind is that if you sign or make a contract in the supplier’s premises, you may have no legal rights when it comes to cancellation. However, it is still important to thoroughly go over the contract in order to see if the supplier has provided you with this option.

If something goes wrong with the product or installation

According to the Supply of Goods and Services act (1982), when you receive a double glazing service, the installation should be performed with expertise and skill, and the windows that are installed should be comprised of materials that have a good quality and are suitable for their purpose. If the installation does not meet this criteria in any way, your supplier and installer has breached their contract, and you have every right to demand repair or replacement.

It is important, therefore, to go only with suppliers and installers that have good reviews and a good reputation. is one such supplier of double glazed windows that has made a name for itself in Cheltenham and in other areas across the country, so it is in your best interest to find out what they can do for you.

Comments are closed.